Responsible Gaming —
Keep the Fun Safe
At 7i77, we believe gaming should be a healthy form of entertainment. Use our safe gaming tools and enjoy playing within your limits.
Our Protection Tools
To support responsible gaming at 7i77, we provide a range of effective tools. Take control of your own gaming experience.
Set Deposit Limits
Set daily, weekly, or monthly deposit limits and enjoy gaming within your budget. Once a limit is set, it takes effect immediately. If you want to increase a limit, a 24-hour waiting period applies, as this step encourages mindful decision-making.
Time-Out Feature
If you want to take a break for a while, activate a temporary time-out. You can take a time-out ranging from 1 day up to 6 weeks. During this period, you will not be able to access any games from your account and no promotional emails will be sent to you.
Self-Exclusion
If you feel that gaming is having a negative impact on your life, activate self-exclusion. With this feature, you can keep your account closed for a minimum of 6 months or permanently. Once self-exclusion is active, it will not be possible to reopen your account during that period.
Set Loss Limits
Set a daily, weekly, or monthly loss limit. Once you reach the set amount, the system will automatically stop you from playing. This is an effective way to protect your finances and helps build responsible gaming habits.
24/7 Support Service
Our Bengali-speaking support team is always by your side. For any gaming-related concerns or issues, contact us directly via live chat. Our trained team is able to guide you on responsible gaming.
Reality Check Reminders
Receive pop-up notifications at set intervals reminding you how long you have been playing and how much you have spent. These reminders will keep you aware and help keep gaming enjoyable.
The Golden Rules of Responsible Gaming
Gaming is a form of entertainment. Follow the habits below to keep it enjoyable.
- See gaming as entertainment, not a source of income. Set a fixed budget for each session and do not spend beyond it.
- Decide how long you will play before you start. Stop voluntarily when the time is up — whether you win or lose.
- Do not place bigger bets to recover losses. Chasing losses is a dangerous habit that can lead to even greater losses.
- Never play with borrowed money or by cutting essential daily expenses. Only spend money that, if lost, will not disrupt your livelihood.
- Avoid gaming when you are stressed, angry, or frustrated. Decisions made under emotion are often the wrong ones.
- Do not game while under the influence of alcohol or substances. Play with a clear mind and clear thinking.
- Spend quality time with family and friends. Do not let gaming become a substitute for social relationships.
When Should You Seek Help?
If you notice any of the following signs in yourself, seek support immediately.
Spending Beyond Your Budget
You are repeatedly spending more than your set gaming budget and are feeling financial pressure.
Lying About Gaming
You are hiding your gaming habits from family or friends, or lying about how much time you spend gaming.
Impact on Work or Studies
Gaming is causing you to neglect professional responsibilities, studies, or important relationships.
Unable to Stop
Even when you want to stop playing, you keep coming back and are losing control over yourself.
Restlessness or Irritability
When you cannot game, you feel restless, irritable, or anxious, and only feel at ease when you play.
How to Use the Protection Tools
🔒 How Self-Exclusion Works
Self-exclusion is a step where you voluntarily block access to your own account for a set period. At 7i77, you can use this feature for a minimum of 6 months or permanently.
Once self-exclusion is active, our system will also automatically stop sending you all promotional communications. If you attempt to open a new account during this period, that will be blocked as well.
To use this feature, contact our 24/7 live chat support directly or email [email protected].
💰 Deposit Limits and Loss Limits in Detail
The minimum deposit amount at 7i77 is ৳300. You can set a custom daily, weekly, or monthly limit above this for yourself. This ensures that it will never be possible to deposit more than the set amount.
Reducing a limit takes effect immediately. However, increasing a limit requires a mandatory 24-hour waiting period — this ensures that you are making the decision in a considered way.
The same rules apply when setting a loss limit. Set a specific loss limit so that an unexpectedly large loss in a single session can be avoided.
⏱️ Time-Out and Reality Check
The time-out feature lets you take a break from gaming for 1 day, 1 week, 1 month, or 6 weeks. During this time your account will be inactive and you will not be able to access any games. Your account will be automatically reactivated after the break period ends.
A reality check is a pop-up notification that appears automatically every 30, 60, or 120 minutes, telling you how long you have been playing and the total amount transacted in the session. Based on this information, you can decide whether to continue playing.
Contact Us If You Need Help
Our trained support team on responsible gaming is always ready. You are not alone — we are here.
24/7 Live Chat
Day or night, at any time, speak directly with our Bengali-speaking support team. Get help with self-exclusion or setting limits.
Email Support
For detailed questions or account-related matters, email us at [email protected]. We will try to respond as soon as possible.
Frequently Asked Questions
Answers to common questions about responsible gaming can be found on our FAQ page. Check there for quick answers.
Protect Minors
7i77 strictly prohibits gaming by minors. If you live with your family and there is anyone under the age of 18 in the household, please follow the steps below.
- Never share your login details (username and password) with anyone or write them down in a visible place.
- Always log out when you are done playing, especially when using a shared device.
- Use parental control software on your mobile or computer that blocks access to online gaming sites.
- Keep your payment accounts (bKash, Nagad, Rocket) secure and never share their PINs with anyone.
🛡️ Our Age Verification Process
All users are required to provide their date of birth when registering at 7i77. Anyone under the age of 21 will not be able to open an account.
For suspicious accounts, we may request identity documents or proof of age at any time. This process is entirely for the protection of users.
If you suspect that a minor has used someone's account to game, contact [email protected] immediately.
Play Responsibly,
Enjoy the Fun
Gaming at 7i77 should always be fun and safe. Enjoy our games — but within your limits. Visit our FAQ page to learn more or get direct support.